Terms of Service
KitchenInvy subscription terms
KitchenInvy is provided as a subscription service for inventory, order planning, reporting, and optional POS-connected workflows. Access to features depends on the active subscription plan.
Use of the service
KitchenInvy is intended for restaurant, cafe, and food-service operations. Customers agree to use the product lawfully, keep user access current, protect account credentials, and review important reports before making purchasing, accounting, or pricing decisions.
Customer responsibilities
Customers are responsible for entering accurate inventory, supplier, user, billing, and integration information. POS and inventory reports are operational tools and should be reviewed by managers before business decisions are made.
Operational reports
KitchenInvy reports are designed to support operations, inventory review, and business conversations. They are not a replacement for professional tax, accounting, legal, or food-safety advice.
Billing
Subscriptions renew monthly unless canceled. Failed payments may place an account into a grace period, read-only mode, or suspension depending on the billing status.
Paid setup services
White-glove inventory import and setup help may be offered as one-time services. These services are scheduled separately to avoid spreadsheet formatting issues during self-service onboarding.
Acceptable data
Customers should not upload payment card numbers, personal medical information, government identifiers, or other highly sensitive data into inventory notes, item photos, support requests, or setup forms.
Availability and changes
KitchenInvy may update features, plan packaging, pricing, and policies over time. We aim to keep core workflows reliable, but no software service can guarantee uninterrupted availability.